OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
All clusters in GRA2 region
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the major incident on web hosting GRA2 clusters
Following all the necessary information.
Start time: Wed Mar 31 2021 12:10 Europe/Paris
Severity level : Major
User impact : Hosted websites unavailable (error 503), cron execution delayed, web logs unavailable
Technical impact (DC/geographical area) : GRA2
Root cause : Network issue
Scope of impact : All offers
Time resolution : expected at 13h15.
Current status : open
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2021-03-31 11:21:29 UTC
GRA2 is now fully available.
Date: 2021-03-31 11:10:28 UTC
Network trafic is back to normal, websites are available again.
Date: 2021-03-31 11:00:33 UTC
We've identified the root cause. A network configuration update caused the trafic to be blocked in some conditions. Our network team is working to identify a workaround.
Please note the major incident on web hosting GRA2 clusters
Following all the necessary information.
Start time: Wed Mar 31 2021 12:10 Europe/Paris
Severity level : Major
User impact : Hosted websites unavailable (error 503), cron execution delayed, web logs unavailable
Technical impact (DC/geographical area) : GRA2
Root cause : Network issue
Scope of impact : All offers
Time resolution : expected at 13h15.
Current status : open
Thank you for your understanding
OVHcloud Technical team
Update(s):
Date: 2021-03-31 11:21:29 UTC
GRA2 is now fully available.
Date: 2021-03-31 11:10:28 UTC
Network trafic is back to normal, websites are available again.
Date: 2021-03-31 11:00:33 UTC
We've identified the root cause. A network configuration update caused the trafic to be blocked in some conditions. Our network team is working to identify a workaround.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).