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FS#49814 — cluster020 / filerz 30 31 47 74 85

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear customers,

Please note the minor incident on several storage equipment on webhosting cluster020 : filerz 30 31 47 74 85

Following all the necessary information.

Start time: Thu Apr 01 2021 19h10 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Network congestion
Scope of impact : All offers on cluster0XX
Time resolution : < 20 min

Thank you for your understanding

OVHcloud Technical team
Date:  Thursday, 01 April 2021, 22:07PM
Reason for closing:  Done
Comment by OVH - Thursday, 01 April 2021, 19:44PM

Performance are now back to normal. We keep theses filerz under surveillance.