Office CSP1 and CSP2 tasks/API

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Web Cloud

Resolved

Some core component is facing an issue, preventing some API calls to go through. Here is the list of affected routes:
/saas/csp2/{serviceName}/billingPeriodPeaks
/saas/csp2/{serviceName}/usageStatistics
/license/office/{serviceName}/subscription/{id}/currentStatistics

Which impacts some features on the manager.

Tasks related to subscriptions and users in both CSP1 and CSP2 will be delayed.

Resolution is ongoing, recover should be starting soon

Update(s):

Date: 2021-05-21 07:34:16 UTC
Component is up, routes reply properly and tasks will move on

Posted May 21, 2021 - 07:14 UTC

This incident affected: Collaborative solutions || Office (Delivery).