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FS#52164 — Filerz1544 / Cluster030

Attached to Project— Web Hosting / CloudDB
Incident
Cluster030
CLOSED
100%
Dear Customers,

Please note the major incident on storage equipment filerz1544 on webhosting cluster 030.

Following all the necessary information.

Start time: Thu Jul 21 2021 02h22 Europe/Paris
Severity level : Major
User impact : Website are unreachable
Technical impact (DC/geographical area) : GRA3
Root cause : Unknown
Scope of impact : All offers on cluster030 using this filerz
Time resolution : Unknown ETA
Current status : open
On-going actions : Investigation with storage team
Workaround : NA

Thank you for your understanding

OVHcloud Technical team
Date:  Thursday, 22 July 2021, 17:22PM
Reason for closing:  Done
Comment by OVH - Thursday, 22 July 2021, 04:45AM

Filerz is now up and ready.