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FS#52165 — tete-3277

Attached to Project— Dedicated Cloud
Incident
Rbx2b
CLOSED
100%
We have identified an issue with this cluster : tete-3277a in rbx2b

Here, a list of the impacted datastores

pcc-003421
pcc-003415
pcc-003151
pcc-003420

BEGIN TIME : 08:12 AM UTC+2
Date:  Thursday, 22 July 2021, 10:48AM
Reason for closing:  Done
Comment by OVH - Thursday, 22 July 2021, 09:51AM

Start time : 22/07/2021 06:12 UTC
Service impact : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Ongoing actions : Hardware replacement and reconfiguration
Next update max : 22/07/2021 08:10 UTC
----------
Heure de début : 22/07/2021 06:12 UTC
Services impactés : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Actions en cours : Remplacement matériel et reconfiguration
Prochaine mise à jour max : 22/07/2021 08:10 UTC


Comment by OVH - Thursday, 22 July 2021, 10:19AM

Start time : 22/07/2021 06:12 UTC
Service impact : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Ongoing actions : Hardware replacement and reconfiguration
Next update max : 22/07/2021 09:00 UTC
Comment : Operations are still ongoing. We apologise for any inconvenience caused
----------
Heure de début : 22/07/2021 06:12 UTC
Services impactés : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Actions en cours : Remplacement matériel et reconfiguration
Prochaine mise à jour max : 22/07/2021 09:00 UTC
Commentaire : Les operations sont toujours en cours. Nous nous excusons pour la gêne occasionée


Comment by OVH - Thursday, 22 July 2021, 10:48AM

Start Time : 22/07/2021 06:12 UTC
End Time : 22/07/2021 08:35 UTC
Service impact : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Root cause : Cooling failure
----------
Heure de début : 22/07/2021 06:12 UTC
Heure de fin : 22/07/2021 08:35 UTC
Service impacté : Datastore pcc-003421, pcc-003415, pcc-003151, pcc-003420
Origine incident : Dysfonctionnement du système de refroidissement