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FS#53705 — [CA/EU] - Manager Authentification issue

Attached to Project— Manager
Incident
Tout
CLOSED
100%
Start time : 06/10/2021 12:45 UTC
End time : 06/10/202 14:10 UTC
Service impact : Login to the manager was denied for clients using restricted IPs.
Root cause : IP from logging inside connection email for customer were wrong.
Current status : Resolved
---------------------------------------
Heure de début : 06/10/2021 12:45 UTC
Heure de fin : 06/10/202 14:10 UTC
Impact sur le service : La connexion au manager a été refusée pour les clients utilisant des IPs restreintes.
Origine de l'incident : L'adresse IP de connexion à l'intérieur de l'email de log du client était erronée.
Status actuel : Résolu
Date:  Wednesday, 06 October 2021, 18:04PM
Reason for closing:  Done