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Start Time : 19/11/2021 04:17 UTC End Time : 19/11/2021 19:00 UTC Service impact : All services on rack W12B04 Root cause :Water Leak on rack W12B04
Posted Nov 20, 2021 - 14:10 UTC
Update
Start time : 19/11/2021 04:17 UTC Service impact : All services on rack W12B04 Root cause : Water Leak on rack W12B04 Ongoing actions : Watercooling has been restored now we are working on putting back to production remaining services Next update max : 19/11/2021 15:30 UTC
Posted Nov 19, 2021 - 14:02 UTC
Update
Start time : 19/11/2021 04:17 UTC Service impact : All services on rack W12B04 Root cause : Water Leak on rack W12B04 Ongoing actions : 11 servers are currently heavily damaged by the leak and are being repaired one by one. Next update max : 19/11/2021 13:00 UTC
Posted Nov 19, 2021 - 11:51 UTC
Update
Start time : 19/11/2021 04:17 UTC Service impact : All services on rack W12B04 Root cause : Water Leak on rack W12B04 Ongoing actions : 11 servers are currently heavily damaged by the leak and are being repaired one by one. Next update max : 19/11/2021 11:30 UTC
Posted Nov 19, 2021 - 10:26 UTC
Identified
Start time : 19/11/2021 04:17 UTC Service impact : All services on rack W12B04 Root cause : Water Leak on rack W12B04 Ongoing actions : Leak repairs in progress. Once the leak has been repaired, a check of the equipment will be carried out. Next update max : 19/11/2021 09:30 UTC
Posted Nov 19, 2021 - 08:44 UTC
This incident affected: Infrastructure || WAW (WAW1).